Posted 19 Apr
The Queen Mary

Director of Entertainment Events- Queen Mary

Long Beach, CA, United States Full Time

We are currently looking for a Director of Entertainment Events to join our team the legendary Queen Mary.

Located in the Port of Long Beach, the Queen Mary features a rich maritime history, authentic Art Deco décor, and stunning views of the Pacific Ocean and Long Beach city skyline. At the time of her maiden voyage in May of 1936, she was considered the grandest ocean liner ever built. Today the Queen Mary is one of Los Angeles’ major attractions, drawing visitors from around the world.

The Queen Mary boasts 346 staterooms spanning three decks including nine full suites which have hosted a variety of colorful characters from World War II leaders to British royalty and the stars of Hollywood’s golden era. The ship also features 80,000 square feet of event space in 17 remarkable Art Deco salons as well as a tri-level, 45,000-square-foot Exhibit Hall; signature restaurants including the award-winning Sir Winston’s and Chelsea Chowder House & Bar; and a selection of retail shops.

History buffs enjoy the ship’s museum and Behind the Scenes tour, while guests of all ages love the Haunted Encounters tour and special events such as Scottish Festival, Dark Harbor, and concerts that are hosted on or by the ship throughout the year.

Job Responsibilities

We are currently searching for a dynamic, industry-experienced individual to lead our team of Entertainment professionals. The Director will play an essential part in growing the Entertainment and Events Program as well as selling our 80,000 of event space aboard the historic Queen Mary and the 46-acre adjacent property, which includes a 4-acre waterfront event park for Concerts, Sporting Events and Festivals. For more information about the property, please visit our website.

Key responsibilities include (but not limited to):

  • Research and develop leads and concepts for new events in conjunction with Event Managers.
  • Review and recommend potential events with General Manager including development of Pro-formas and Return on investment analysis.
  • Meet with promoters and entertainers to negotiate contracts from initial discussions through closing.
  • Develop and maintain relationships with appropriate City & State agencies.
  • Plan, organize and direct the Entertainment Events staff throughout each phase of event development and production.
  • Oversee production and operations of signature large scale events.
  • Manage event logistics to provide flawless execution.
  • Work with event leads to execute creative direction and vision.
  • Develop and implement events across functional groups including leading team meetings, keeping and tracking timelines and project logs, and performing general project management.
  • Work with other departments/agencies in order to produce, ensure quality and deliver high quality events.
  • Oversee event budgets; provide accurate forecasts and make sound financial decisions and investments to ensure profitable events.
  • Analyze event operations and make recommendations for improvement in order to ensure guest satisfaction and internal efficiencies.
  • Conduct post-event reporting and ROI analysis.
  • Represent The Queen Mary and specific events at various meetings.

  • Job Requirements

    If you have an extensive background in the Entertainment Events Industry (i.e., concerts, festivals, fairs, haunted attractions, live performance productions, etc), have run large events before and know what it takes to create and execute a great event then you just might be the candidate that we’re looking for. This is a management level position and we’re looking for candidates who have experience planning and executing events that generate revenues in excess of $1.0 million. If you do not have experience planning events of this scale, please do not apply. Below are requirements we are looking for:

  • An extensive background in the Entertainment Industry, i.e... Concerts, festivals/fairs.
  • Selling and negotiating skills are a must.
  • A bachelors’ degree or equivalent combination of experience and education.
  • 5-7 years in a similar role with a major events venue.
  • Ability to deal with all levels of management, staff and City/State officials.
  • Extremely detail oriented and computer literate.
  • Exceptional written and verbal communication skills
  • Proven organizational capabilities to successfully execute a multi-day event requiring coordination across numerous teams
  • Ability to problem solve and work independently in a changing and multi-tasking environment with numerous deadlines
  • Excellent organizational, planning and project management skills
  • Ability to develop professional relationships in all aspects of the position that result in stable, consistent, reliable, and courteous communication
  • Demonstrated ability for accuracy and thoroughness
  • High levels and respect for other company functions and the ability to work well with them as a team
  • Strong computer skills, especially Microsoft Office (Word, Outlook, Excel)
  • Ability to work a varied schedule that includes evenings, nights, and weekends
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